Maybe many of you have previously heard about virtual PBX or cloud PBX, which is a technology that allows to interconnect phones in companies, or even homes, in order to cut their overall costs and keep maintenance to a minimum, allowing the integration of technologies such as Skype at the same time. In this article, we are going to see the differences between a physical and virtual PBX to determine which one is better in each case.
The physical PBX
This was the type of PBX that was everywhere until a few years ago. Every phone was connected to a single device that physically distributed the phone lines (in the case of an office, for example). This means that we will necessarily have the physical PBX with its own power consumption, maintenance and all the necessary wiring to connect every phone that we want with a trunk line.